Services

Revenue Cycle Services Overview

Approach
Recognizing the significant financial losses incurred by health care organizations due to problems throughout the revenue cycle, our methodology focuses on the entire process. We work closely with senior management, department heads, and MIS to identify and address issues relating to:

• The front-end – patient access, scheduling, registration, and admitting
• Clinical documentation, charge capture, chart completion, and coding
• The back-end – operations of the billing/patient accounting office

Our methodology is focused on identifying the root cause for delays in either dropping a bill or in bill payment, and on taking action where improvement will have the greatest impact on reducing the level of unbilled (DNFB) accounts and billed A/R.

Our revenue cycle services include:

• Diagnostic review and assessment of the revenue cycle and accounts receivable
• Revenue cycle optimization
• Quality Improvement of front-end data collection
• Improvement in clinical documentation and medical records coding
• IT support to facilitate patient accounting
• Performance improvement of billing and collection function

Our clients depend on us to develop and implement a sound strategy that improves the Hospital’s revenue cycle process and cash flow.